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A New Online and Mobile Banking 

experience is coming

APRIL 18, 2024

Built for the way you want to bank

Our new and improved system will offer all the tools you need to achieve your financial goals and meet your everyday banking needs wherever you go.

First Time Login Process

IMPORTANT! To ensure a smooth first-time login, it is important that your Online Banking Profile includes your current phone number and email address. Please review and update this information as soon as possible. If you need assistance, please contact us at 1-800-337-4562.

Once the new system is live on April 18, 2024, you will be able to login using your existing User ID and Password. Upon your first login you will have the option to receive a text or phone call with a one-time passcode to verify your identity. You will simply enter this passcode into the system and submit to securely login.

Please be aware of the following key first time login reminders.

• If you utilize biometrics to access digital banking, be sure you know your User ID and Password prior to April 18, 2024.
• If you are unsure of your User ID, please can contact us for assistance.
• If you are unsure of your Password, you can easily reset it by selecting “Forgot Password” from the Online Banking login screen and following the on-screen prompts.

NEW Mobile Banking App

Our Mobile Banking app is also getting an update! Once the new system is live on April 18, 2024, you can access the new Mobile Banking app by updating your Kingston National Bank Mobile App!

It is that easy!

NOTE: If you previously used biometrics to login, you will need to reestablish this feature within the new app.

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What You Need To Know

The upgrade will take place on April 18, 2024 at 8AM EST.

Most of your account details will be available and ready to use including transaction history, bill pay payee information, scheduled payments and internal transfers, as well as eStatement settings.

Your Alerts settings will not transfer. Make note of your current alerts before April 18, 2024. These will need to be set up again within the new system.

Any card controls you currently have set up via “Cards” within our Mobile Banking app will not be transferred. You will need to set up card controls again in our new Mobile Banking app.

Any recurring internal transfers you currently have set up will carry over as is. Once the new system is live, if you want to make edits to them you will need to set up the transfer again and delete the old one.

Your external transfers and history will not be transferred. Please print or save a copy of your history for your records before April 16, 2024. You will need to set these up again in the new system.



Stop into any of our convenient locations or contact us at 1-800-337-4562.



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Site Notice:

Online Banking Update Coming April 18, 2024! Some transfer features are not available until launch on Thursday morning. Make sure update your Mobile App Thursday morning! We hope you enjoy the new online banking experience!